Animated Details Tease a Fun Experience

A Chick-fil-A microsite highlighted the menu items that are handmade everyday, a big part of what sets the brand apart in its category. BrightWave used an animated .gif of a mixing bowl to show Email Insiders what fun was to come on the interactive site.... Continue reading

Dynamic Email Gives the Perfect Bite for the Time of Day

Chick-fil-A wanted to promote two of its most-loved bite-sized products in a fun, relevant way. BrightWave created an email in which the creative changed based on the time of day that it was opened: Chick-n-Minis for morning openers and Waffle Potato Fries for afternoon openers. The result was an impressive increase in “return” openers and engagement.... Continue reading

A Fresh, Three-Touch Approach to Salads

Chick-fil-A wanted to shine a light on its lighter menu items, including an improved line of salads. BrightWave created a three-touch series that let the most dedicated fans in on the fresh news first, and then followed up with valuable nutrition content and interactive social calls that led to a spike in engagement. This pays off the brand’s promise to…... Continue reading