EiQ Speaker Spotlight: Leah Hopke of AARP

  Today marks exactly 8 weeks until the best day in email. So far on our EiQ to-do list, we’ve checked off sourcing an awesome venue, creating an incredible agenda, and announcing an amazing initial speaker lineup. Among this line up of email rockstars from top brands like Chick-fil-A, Char-Broil, Litmus, and AARP, to name a few, is Leah Hopke. As AARP’s Senior Advisor of… Read more »

Char-Broil Selects BrightWave as Email Agency of Record

  Leading email marketing agency continues growth and momentum as email agency of choice for the world’s leading brands.   Char-Broil, a division of W.C. Bradley Company based in Columbus, GA and one of the most recognized and respected outdoor cooking brands in the world, has named BrightWave as its email marketing agency of record. BrightWave was chosen for its deep expertise in email and… Read more »

EiQ Sponsor Spotlight: Bridgette Darling of Adobe

This week, we’re putting the spotlight on returning EiQ platinum sponsor and long time BrightWave partner Adobe. With an aim to give everyone– from emerging artists to global brands– everything they need to design and deliver exceptional digital experiences, the computer software giant has a multinational presence and employees over 17,000 people. In 2017 alone, they received dozens of newsworthy awards: they ranked #2 among… Read more »

Measuring Success: Baselines vs. Benchmarks

The email industry has had a long love for benchmarks (we even started EmailStatCenter.com many moons ago), and one of the most frequent questions we encounter is “what should my open/click/unsubscribe rate be?” We often find that many people are using industry benchmarks as the standard by which they judge the success of their own program. While benchmarks are useful tools in that they are… Read more »

The Inbox Audit: Stats Campaigns

With the transition into 2018, several of the email programs to which I subscribe took the opportunity to send year-in-review campaigns including activity-focused statistics.  If done well, this is an opportunity to easily surprise and delight subscribers by helping to illuminate the impact of interactions with the brand.  Here are a few of my favorites to help highlight the ways different brands leveraged personalized and… Read more »

How To Successfully Implement Email Tactics and Strategies

Customer Experience. Customer Journey. Big Data. These buzzwords have been rampant in the email industry for several years now. And then 2017 saw the addition of words like A.I., Machine Learning, and Interactivity. These buzzwords clearly demonstrate that email is not only “not dead,” but decidedly thriving. However, what is often less clear is how to implement these tactics and strategies into your own program… Read more »

Simple Segmentation Strategies

You don’t need fancy marketing automation software to get into the email marketing segmentation game. Start targeting your audience today with these simple and straightforward segmentation strategies: Demographics – The old stand by. Simply picking up your customer’s age, gender or marital status can be a quick and easy way to tailor imagery and messaging to make your communications more relevant. Site Behavior – Tracking… Read more »

Best & Brightest Blogs of 2017

If 2018 shapes up to be anything like 2017, we’re in for a wild ride here at BrightWave. A ride full of unexpected challenges, savvy problem-solving and, surprisingly, a lot of fun, to be more precise. We published quite a few blogs, case studies and event recaps last year. We even put out our first ever content-focused eBook with Movable Ink right before the holiday… Read more »

Email Best Practices: How Are They Changing?

Are there truly any best practices for email anymore? The answer is yes, but are they the same list of rules from years past? No, the list along with consumers has changed. In the age of automations, animations and ridiculously personalized journeys, the age old email best practices have changed, evolved and in some cases have been flipped on their heads. For example, the standard… Read more »

What’s Up in Email? December 2017

‘Tis the season for everybody’s 2017 look backs and 2018 predictions! But that’s not all we’ve scoped out for this month’s very merry installment of What’s Up in Email? There are also interactive email building tips and revealing interviews with our BrightWave CEO, Simms Jenkins, to explore. So grab a glass of nog, get comfortable and soak up some email industry news before you head… Read more »

Animation: How Much Is Too Much?

Animated gifs in email aren’t going anywhere soon. They can add an eye-catching and innovative element to even basic templates. Still, we’ve always warned our BrightWave clients to use animation somewhat sparingly. We assumed that too much animation can make a sleek design look “busy” and off-brand pretty darn quick. But you know what they say about assuming… Recently I was having a conversation with a… Read more »