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Our Work

A combination of award-winning work, innovative approaches to problem solving and flat out crushing client success metrics are representative of BrightWave’s work. Our job is to create data-driven, beautiful and functional messaging and conversations that enhance the customer experience and surpass the KPIs.

  • AflacAflac
    MizunoMizuno
    EquifaxEquifax
    Chick-fil-AChick-fil-A
    Phillips 66Phillips 66
    FATZ CafeFATZ Cafe
  • Children’s Healthcare of AtlantaChildren’s Healthcare of Atlanta
    SteelcaseSteelcase
    Friendly’sFriendly’s
    The Weather ChannelThe Weather Channel
Aflac

Associate Onboarding Series Boasts Spectacular 1,464% Increase

Aflac wanted to onboard new associates to boost activation and, eventually, retention. BrightWave created a 13-touch educational series that had incredible results: a 6% lift in the number of active associates in the field and a 1,464% increase in average annualized revenue produced per new active associate.

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Back to our work

Embedded Video Captures Attention—And Prospects

Aflac needed a personalized correspondence that representatives in the field could easily deploy for potential new customers. In the resulting email, the addition of an embedded testimonial video captured the attention of prospects, adding value.... Continue reading

Clean, Responsive Design Showcases Game-Changing Features

Aflac needed to highlight a game-changing new product. BrightWave put together a  direct, actionable email that included a local agent’s contact information, dynamically populated, that was also responsive to desktop and mobile environments.... Continue reading

The BrightWave team has been extremely flexible. This is what makes BrightWave a critical partner. Our business changes quickly which causes sudden changes in direction that we must react to. BrightWave has done a great job of shifting resources to keep advancing the work.

Related

Laura Inman, Senior Director, Audience Engagement at Cox Media Group

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