A combination of award-winning work, innovative approaches to problem solving and flat out crushing client success metrics are representative of BrightWave’s work. Our job is to create data-driven, beautiful and functional messaging and conversations that enhance the customer experience and surpass the KPIs.
Aflac wanted to onboard new associates to boost activation and, eventually, retention. BrightWave created a 13-touch educational series that had incredible results: a 6% lift in the number of active associates in the field and a 1,464% increase in average annualized revenue produced per new active associate.... Continue reading
Aflac needed a personalized correspondence that representatives in the field could easily deploy for potential new customers. In the resulting email, the addition of an embedded testimonial video captured the attention of prospects, adding value.... Continue reading
BrightWave helped us develop the strong, consistent, brand-appropriate look and feel that we were missing—and helped us push the boundaries a little bit, too.