The Rising Tide: An Interview with Will Devlin from MessageGears

This month’s edition of The Rising Tide featured our technology partner MessageGears, an Atlanta-based company that finds cutting-edge solutions for building data-driven email programs on a super-sized scale. They call themselves a hybrid email marketing platform for enterprise organizations because of the highly flexible model they use to consolidate Big Data.    We recently interviewed Will Devlin, senior director of marketing for MessageGears, about email,… Read more »

How to Derive Insights from a Mess of Data

In a recent blog post, we explained just how important reporting is to any marketing campaign. All the numbers and data collected from marketing efforts tell a story, but often there is too much noise to find the important information. In email marketing specifically, hundreds of thousands of data points are created with each mailing. Not all of this data is actually useful and it… Read more »

BrightWave Named Winner of Three 2018 Marketer Quarterly Marketing Awards

The Leading Email & eCRM Agency Continues to be Recognized as Elite Industry Leader The 2018 Marketer Quarterly Marketing Awards, an awards program created by the renowned industry analyst group The Relevancy Group, have recognized BrightWave, the leading email and eCRM agency, as the winner of three major award categories: Best Loyalty Member Email/Offer – Restaurant, Best Offer – Retail, and Best Welcome Email/Email Series… Read more »

It’s Not You, It’s Them (Really, It’s All About Them…)

The concept of the sales funnel is well-ingrained in any marketer’s brain. We all ask ourselves how each initiative put into market is going to impact the bottom line. At the end of the day, we’re all beholden to the almighty dollar. But therein lies the problem at the heart of the funnel model. It’s all about US. How can WE make money? How can… Read more »

Thinking Outside the Inbox

Carefully curated strategy within email will only get you so far. Rather than the end-game, it’s more of an entry point from which a customer has to take another action (clicking) to then complete the desired conversion. Whether it be a purchase, event registration, file download or other action, the email is often only the first step of many in the customer’s journey. A disconnect… Read more »

BrightWave Recognized as Best-in-Class Email Marketing Agency by The Relevancy Group

BrightWave announced today it was named a leader among email marketing agencies by The Relevancy Group in its fourth annual Email Agency Buyer’s Guide, cited for its best-in-class capabilities. The accolades handed down by The Relevancy Group were plentiful, summarizing that “BrightWave is an excellent choice for organizations that seek an email marketing specialist with a passion for solving complicated data, creative and analytical challenges.”… Read more »

Prepping the Attribution Funnel: Link Tagging

In a recent blog post, we began to scratch the surface of the wealth of information available in Google Analytics. It may seem strange to focus so much on web behavior when email is our channel. But, most emails seek to do one thing: elicit that elusive click. And then what? Where does the subscriber go? What do they do? Developing a link tagging structure… Read more »

What to Expect When You’re Expecting a Change in ESPs

Our friends at Litmus have recently published some fascinating research on email service providers (ESPs), complete with handy tips for anyone hoping to level up their relevancy game. Back in August, they outlined some tips for crafting a better ESP RFP. Now, they’re taking a closer look at the challenges a company can expect to face once they’re in the process of switching. Considering more… Read more »

RSVP to Hear Creative Director Laura Sullivan Present at Movable Ink’s Email Transformation Tour

The Movable Ink Email Transformation Tour is hitting 22 cities this year and, on October 25, they’ll be setting up in our hometown of Atlanta for an evening of CX-enhancing presentations and advice. During the Atlanta stop, there will be two featured speakers: Charma Parker from the Atlanta Hawks and our own Vice President, Creative Director Laura Sullivan. During her half of this short but… Read more »

10 Reasons 48in48 is One of BrightWave’s Favorite Events

This past weekend, the BrightWave team banded together for the Atlanta stop of 48in48. This social entrepreneurship organization brings together marketing professionals to build websites and other digital materials for 48 nonprofits in just 48 hours. This was BrightWave’s third year participating in the event as the only agency to offer emails for each nonprofit. Over the course of two days, more than 20 BrightWavers… Read more »