BrightWave Increases Industry Awareness & Raises Bar for Community Building with Email Spotlight

  Next Wednesday, BrightWave’s Email Spotlight event will bring together digital leaders and practitioners to showcase the thriving and diverse email ecosystem. The agency will host this free event at its Buckhead headquarters on October 10, 2018 from 5-8pm. Specifically, Email Spotlight will give attendees the opportunity to learn about the latest creative and tech innovations in email as 15 leading email vendors differentiate their… Read more »

Falling Behind in Email? Add Another “P” to the Marketing Mix to Strengthen Relationships

  Email has seen a rebirth due to the explosion of data and marketing technologies. The old playbook is increasingly obsolete and new ways of utilizing the channel are emerging. Are you still attached to an older way of thinking about email? Let’s find out… If one of the 1960’s Mad Men had access to email as a marketing channel, it would likely end up… Read more »

Q&A with Simms Jenkins, 2018 Small Business Person of the Year Finalist

  The following article was published in the Atlanta Business Chronicle. You can read the original article here. “Q&A with Simms Jenkins, 2018 Small Business Person of the Year Finalist”   Atlanta Business Chronicle has named our finalists for the 2018 Small Business Person of the Year Awards. The winners are scheduled to be announced at an awards event Sept. 20 at the Atlanta Botanical Garden…. Read more »

CEO Simms Jenkins to Speak at ReMix: The Denison Entrepreneurship Summit

This week, CEO Simms Jenkins is headed to his alma mater, Denison University, to speak at its inaugural ReMix: The Denison Entrepreneurship Summit. The event will connect enterprising alumni with Denison University’s newest generation of entrepreneurs to help them learn, grow and achieve greatness. A finalist for the “2018 Small Business Person of the Year, Experienced Entrepreneur” award, Jenkins will bring nearly two decades of… Read more »

How to Use Personalization Without Being a Creep

The following blog post was written by Movable Ink.   Customer data is the key to relevant marketing, and intelligent content is making personalization more accessible than it’s ever been. And while customers generally love to see content that’s tailored to them, there can be a huge disconnect is that content isn’t executed correctly. People don’t always realize that their taps, clicks, and cookies are creating a… Read more »

CEO Simms Jenkins Selected as a Small Business Person of the Year Finalist

  The Atlanta Business Chronicle has named BrightWave CEO Simms Jenkins as a finalist for the 2018 Small Business Person of the Year Awards. In total, the publication chose 20 business owners in seven different categories ranging from early stage entrepreneurs to experienced experts. Jenkins will be honored in the Experienced Entrepreneur category, specifically. Finalists for Small Business Person of the Year must demonstrate exceptional… Read more »

Director of Talent Management Quinn Giardina Receives HR Hero Award

  The following article was published in the Atlanta Business Chronicle. You can read the original article here. “BPTW HR Heroes Quinn Giardina” Author: Janet Jones Kendall  – Contributing Writer   Stepping in as a new human resources director at a company can certainly be challenging. Stepping in as the very first human resources director a company has ever had … Well, that’s a job for Quinn Giardina. “When I… Read more »

BrightWave Hits Key Milestones, Is Named One of Atlanta’s Best Places to Work

  Leading Email & eCRM Agency Recognized Among Elite Workplaces by The Atlanta Business Chronicle Among Other Recent Wins BrightWave, the leading email and eCRM agency, was recognized as one of “The Best Places to Work” in Atlanta by the Atlanta Business Chronicle. The highly coveted award was announced September 6 at a gala highlighting the top 100 companies in Atlanta. BrightWave was named a… Read more »

BrightWave Sheds Some Light on the ESP Selection Process

  Over 28% of brands are at least a little dissatisfied (sometimes a lot dissatisfied) with their email service provider (ESP). That’s not a great number. But when you consider the complexity of the ESP selection process, it’s also not too surprising. There are literally hundreds of email service providers. As a result of this massive ESP ecosystem, finding the right fit for your brand’s… Read more »

BrightWave Announces 2019’s EiQ: The intelligent email gathering

  BrightWave, the leading email and eCRM agency and EiQ host, officially announced the date of EiQ 2019 today. On March 14, 2019 in Atlanta, GA, marketing innovators and professionals will come together to celebrate the power of permission and performance at the 3rd annual email event. Registration is now open. In the past two EiQ events, BrightWave has brought together over 700 attendees and… Read more »

Why Email Marketers Should Care WAY More About Google Analytics

  BrightWave is a technology agnostic agency that works with virtually all of the major marketing clouds and email platforms, including Salesforce Marketing Cloud to enhance customer relationships. Our experience has given us a unique insight into how the Google Analytics 360 integration enhances the Salesforce Marketing Cloud offering as detailed below.   Last fall, Salesforce and Google announced a partnership integrating Google Analytics 360–… Read more »

BrightWave Teams Up with 48in48 as an Email Marketing Partner

  The Leading Email and eCRM agency will bring email expertise and support to national initiative BrightWave, the leading email and eCRM agency, today announced that it will be expanding its partnership with the non-profit 48in48. The Atlanta-based company will provide its award-winning services to help further 48in48’s mission to build websites, emails and digital materials for non-profits. Since 2015, 48in48 has worked to bring… Read more »

An Intern’s Point of View on Email Marketing

  If you had told me a year ago that I would be interning for an email marketing agency, my first question would have been, “There are agencies specifically dedicated to email?” I had no idea how much value a single email can bring to a business. But I quickly learned that many successful businesses hire an outside agency to help create engaging and relevant… Read more »

Machine Learning: A Marketing Strategist’s Perspective

  Buzzword warning: Artificial Intelligence and Machine Learning. Your ears pricked up a little, didn’t they? And no wonder. What makes machine learning so appealing is the idea that a computer can help make the optimization decisions that a small or overwhelmed marketing team cannot. Better results and increased ROI with reasonably less effort? Yes, please. Every digital marketer knows they want it (need it!)… Read more »

BrightWave Launches New Partner Series

BrightWave and its partners are part of an unprecedented movement where technology, channels and customer relationships converge. In turn, BrightWave recently launched a new monthly series, The Rising Tide. For an audience of BrightWave employees, The Rising Tide allows its partners to highlight those platforms and people that are part of the industry’s massive wave of data-driven relationship building tools. The series kicked off last week… Read more »

“Don’t Follow the Digital Marketing Crowd” Podcast with Raj Chourdhury

  President Raj Chourdhury made his second podcast appearance this summer in an interview with Sideways8. In this episode— “Don’t Follow the Digital Marketing Crowd”— Raj offers his insights on what is and isn’t working well in the digital marketing world, how to stand out of the crowd, and more. Check out the full interview with Raj and host Adam Walker below.    

Marketer + Machine Podcast with President Raj Choudhury

  Emarsys recently launched their “Marketer + Machine” podcast series, which focuses on how to become a better marketer by leveraging technology. We were excited when BrightWave President Raj Choudhury was asked to kickoff the series as its first guest. Raj’s session— which you can find below— explores how technology and the delivery of marketing communications has largely become a commodity. All too many marketers start… Read more »

Troubleshooting the Churn

  Is there a total subscriber number you have been chasing, but has been elusive? Could your email program have a churn problem? Yes, I said the dreaded word, ‘Churn’. More specifically, is it a ‘whole email program’ churn problem or is it a ‘specific customer segment’ churn problem? Every brand has customer segments. Some are easily identified while others can be more difficult to… Read more »

“What I Want Marketers to Know” Interview with Simms Jenkins

  Emarsys offers valuable marketing insights from industry leaders in their “What I Want Marketers to Know” series, including CEO Simms Jenkins. From the biggest challenge marketers face to how technology is revolutionizing their roles, read the full interview to find out what advice Jenkins has for the digital marketing community.